Early adoption
Some brands introduced digital records earlier in selected markets and models.
OEM data hub
Digital Service Book by VIN
A digital service book is an official maintenance log stored in manufacturer systems. When available for a VIN, it may include dates, mileage markers, service outlet references, workshop remarks, and campaigns recorded inside the authorized network (fields vary by brand and market).
Start with a VIN
No account needed — enter the VIN to place an order. After payment, we query OEM sources and deliver the full OEM report (online + PDF).
Checking VIN...
Searching databases for your vehicle
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Manufacturer Database
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Service Records
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Technical Specifications
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Data availability varies by brand, market and model year. You’ll receive all OEM information available for your VIN — no login required.
Definition
What is a digital service book?
It is the digital equivalent of a stamped service booklet. Authorized workshops record service events in OEM systems, so the manufacturer can store an official, VIN-linked maintenance history.
- Shows when and where the vehicle was serviced inside the authorized network (when available).
- May include mileage markers, job references, workshop remarks, and campaign status (fields vary by brand and market).
- Useful when paper documentation is missing or incomplete.
Coverage
When did brands adopt digital service books?
Adoption varies by brand and market. Digital service history is most common from around 2012 onward, but older or region-specific records can exist.
Wider rollout (~2012+)
Digital service books became more common across mainstream brands as OEM portals matured.
More fields over time
Later systems often store richer metadata such as mileage markers, job references, workshop remarks, and campaign status.
Current state
Digital records are a common source of evidence for resale, warranty, and compliance workflows — when OEM systems expose them for a VIN.
Examples
Examples of typical digital record results
The examples below reflect common lookups and typical outcomes. Availability depends on the VIN, brand, market, and model year — and whether the vehicle was serviced inside the authorized network. Brand alone is not a guarantee.
Volkswagen / Audi / Škoda / SEAT Digital entries may be available and can include dates and mileage markers (fields vary by market and VIN).
Mercedes-Benz Digital entries may be available; coverage and fields vary by market and VIN.
BMW / Jaguar / Land Rover Digital entries may be available for some VINs; coverage and available fields depend on market and authorized-network servicing.
Opel Digital service entries may be available for some VINs; coverage varies by market and model year.
Volvo / Peugeot / Citroën Coverage can be limited — sometimes only basic entries or workshop remarks are exposed (varies by VIN/market).
Toyota / Lexus Coverage can be limited or unavailable depending on market; when present, fields may be basic (varies by VIN).
We support many more brands and OEM portals. Contact us to confirm availability for a specific VIN or fleet.
Insights
Why paper service books are often missing
Paper booklets frequently get lost or never exist for some vehicles. Digital records can be the only official trail when available.
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Paper service book stayed with a previous owner or dealer and was never passed on.
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Many dealers moved to digital workflows and stopped stamping physical books for newer vehicles.
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Imported vehicles often do not keep the original paper booklet.
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Paper stamps can be forged; OEM systems rely on digital records as evidence.
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Fleet and leasing vehicles may never receive paper books.
Want an official digital record?
Enter the VIN to place an order — after payment we query OEM sources and deliver the full OEM report (online + PDF).
FAQ
Digital service book FAQ
Can I download the digital service book myself?
In many brands, access is restricted to authorized workshops or partners with OEM portal access. Auto.vin queries available OEM sources for the VIN after purchase and delivers the report.
What if the vehicle has only paper records?
If the OEM systems do not contain service entries for the VIN, the report will clearly show that. Digital records depend on the brand, market, and whether the vehicle was serviced inside the authorized network.
Does it include mileage and work details?
When OEM systems expose these fields, entries may include mileage markers, dates, service outlet references, workshop remarks or job references, and campaign status. Available fields vary by brand, market, and VIN.
What do I receive?
You receive an online report view plus a PDF. The full OEM report always includes factory configuration (build sheet); digital service book entries are included when available.