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OEM data explained

OEM Service History – Manufacturer Service Records by VIN

OEM service history refers to service records stored in manufacturer and authorized-service systems (when available for a VIN). It is not a public VIN decoder and it is not crowdsourced. If you want to order the full OEM report, start with a VIN below. For related explainers, see the pages linked here. service history by VIN or VIN check .

Start with a VIN

No account needed — enter the VIN to place an order. After payment, we query OEM sources and deliver the full OEM report (online + PDF).

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Searching databases for your vehicle

  • Manufacturer Database

  • Service Records

  • Technical Specifications

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Data availability varies by brand, market and model year. You’ll receive all OEM information available for your VIN — no login required.

Concept

What “OEM service history” means

When we say OEM, we mean the data originates from manufacturer and authorized-service systems (when available). Entries reflect workshop activity recorded in those systems and tied to the VIN. Returned fields vary by brand, market rules, and model year.

  • Records come from manufacturer and authorized-service systems (when available for the VIN).
  • Entries are VIN-specific and may include dates, service outlet references, mileage markers, and job codes (fields vary by brand).
  • Availability and returned fields depend on the manufacturer systems and privacy restrictions; not every VIN will return service entries.
  • Auto.vin connects to OEM systems, retrieves available data for the VIN, and delivers the result as an online report plus a PDF.

Comparison

OEM records vs third-party databases

Different report types serve different goals: OEM records are VIN-tied service-system entries (when available), while third-party databases aggregate submissions from multiple sources.

Dimension
OEM data
Third-party
Source
Manufacturer and authorized-service systems (when available)
Aggregated submissions from multiple sources collected over time
Update cadence
Depends on the manufacturer system and when entries are published
Depends on reporting sources and batch updates
Fields provided
VIN-tied service fields such as job codes, outlet references, mileage markers, notes (where exposed)
Often broader statements with limited workshop detail
Access
Retrieved via access to manufacturer/authorized-service systems (where possible)
No manufacturer-system access; relies on external submissions
Best use case
Checking service-system entries tied to the VIN (when available)
High-level history overview aggregated from many sources

Process

How service events are recorded in OEM systems

Recording and field availability vary by manufacturer, but the general flow below explains why entries may differ between brands and model years.

Step 1

Service intake

A vehicle visit is registered at an authorized service outlet and associated with the VIN along with basic details (for example date and mileage, where captured).

Step 2

Work performed

Workshop operations may be documented with internal job codes, notes, and references depending on what the manufacturer system stores.

Step 3

Entry finalization

The service entry is finalized in the service system. Some systems expose more detail (for example codes or remarks), while others expose only limited summaries.

Step 4

System availability

Entries become available for export depending on the manufacturer system, the model year, and applicable privacy restrictions.

Transparency

Limitations of OEM data

OEM records can be very useful, but they depend on what manufacturers store and expose for a VIN. Here are the most common limitations.

  • Only visits recorded in manufacturer/authorized-service systems can appear; independent garages typically do not push data back.

  • Digital service history is most common from about model year 2012 onward; older vehicles may have limited or no digital records.

  • Privacy rules may restrict certain fields (for example owner-identifying details) or reduce exported detail.

  • New, freshly imported, or not-yet-activated VINs may not have historical entries published in the OEM systems.

  • Temporary system downtime or security throttling can delay retrieval — we retry and notify you if delivery is delayed.

Want the OEM record?

Enter the VIN to place an order — after payment we run the OEM lookup and deliver the full OEM report (factory configuration build sheet always, plus service history when available).